Returns Policy

We provide a hassle-free way to return any items you receive that may not meet your satisfaction. You can return your item to us within 30 days of receiving your order.

What items are returnable?

• Products in its original condition
• Unwashed and unworn products
• Manufacturer faulty products

Certain products are exempt from being returned such as:

• Underwear & Swimsuits
• Some health and personal care items
• Gift Cards
• Earrings

We will offer partial refunds in the following situations:

• Any items returned more than 30 days after delivery.
• Any item not in its original condition is damaged or missing parts for reasons not due to our error.
• Used items.

Exchanges (if applicable)

• If you would like to exchange your item please contact us.
• Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

Shipping your return

• You will be responsible for paying for your own shipping costs to return your item. 
• Shipping costs are non-refundable.
• For your benefit, we recommend using a trackable shipping service to ensure we receive your item.

How soon will I get my refund?

• Once we have received and inspected your return, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your refund.
• If your refund has been approved, a credit will automatically be applied to the original method of payment, within 10 business days.

Shipping

• Free Worldwide Shipping
• 7-21 Business Days delivery
• Receiving time = Processing time + Shipping time

 Estimated shipping times

Where do we ship?

We ship Worldwide with the exception of a few countries (e.g. the Philippines, India, Lebanon, Pakistan).

To find out if we ship to the country you want to ship your items to, simply try putting some items in your cart and land on the checkout page and go to "country" and scroll down the options menu to see if you can find that country.

Delivery Days

• We deliver Monday - Saturday, excluding Public & Bank Holidays.
• We use all reasonable means to ensure your order is delivered within the specified time frames, unfortunately, some deliveries may take a little longer.
• A signature may be required